Printing

Wepa logo
Audience: Students

Overview 

Beginning Fall 2019, ACCC has partnered with Wepa as the new university-wide student printing solution! Beginning July 29th, 2019, more than 40 additional Wepa stations will be installed around the Chicago, Rockford, and John Marshall Law School campuses. Nearly all existing U-Print printing stations will be removed during this time, providing a unified printing experience for all students! Wepa offers numerous benefits compared to the previous U-Print solution.

Features 

  • Easy authentication: Log in to Wepa print stations with just your iCard and a 6-digit PIN! (Coming soon - use the new Wepa mobile app with an NFC-capable phone, and you can just tap your phone at the print station to authenticate!)
  • Print however it's easiest for you:
    • Use an installed computer in any computer lab to send print jobs to Wepa, and release at any Wepa print station across campus.
    • Walk up to a Wepa print station and:
      • Plug in your USB key to print directly.
      • Connect to Blackboard to access and print course materials!
      • Connect to your Google Drive, Box, or OneDrive accounts to print saved files.
    • Visit https://wepanow.com/login/uic and upload documents to your print queue
    • Install the print driver from https://www.wepanow.com/software and send print jobs from your laptop
    • Email your job to print@wepanow.com
  • Copy/Scan: Many Wepa print stations can copy documents via an attached scanner and save to your Cloud Storage like Google Drive or Box, or print copies.

Locations

Wepa is expanding! Keep an eye on https://answers.uillinois.edu/uic/83340 to see where the stations are, and their current status!

Requirements 

  • At a print station: Use a USB flash drive, connect to Blackboard, or connect your Cloud Storage services like Google Drive or Box to print directly at a station!
  • From lab computers: Installed computers have Wepa printers added to them so you can File -> Print from them as you have in the past with the U-Print system.
  • From the web: Use the web portal to submit jobs, view your transaction history, and more! https://wepanow.com/login/uic
  • From your laptop: Visit https://www.wepanow.com/software to download the Wepa print software to your Windows or Mac laptop!
  • From your phone: Download the Wepa print app for iPhone or Android from the respective app store!
  • From any device: Attach a document in an email from your UIC email address to print@wepanow.com

When first using a Wepa print station, you will be prompted to swipe your iCard and then create a 6-digit PIN. After this, you will be able to log in to the Wepa print stations by just swiping your iCard and entering your PIN.

If you are a guest, simply create a new Wepa account at a print station.

Cost 

Printing at Wepa stations uses the ACCC print quota, Dragon Dollar$, credit/debit cards, and PayPal/Venmo/Apple Pay.  Find out more about paying for printing.

Review the pricing structure for Wepa here:  https://answers.uillinois.edu/uic/75018

Support 

Further Information 

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time
  • Submitting a print job is immediate fulfillment.
  • Departmental requests for new printing services is currently unavailable. Check back in early 2020.
Incident Resolution Time
  • Local printer incident, within one business day, with continued ability to utilize an alternative printing location
  • Printing system incident, within four hours
Service Availability Printing availability is based on location, some locations are available 24x7.
Maintenance Window(s) Academic calendar break periods.
Approved ACCC maintenance window(s): accc.uic.edu/service-status
Service Notification Channel(s) ACCC News and Alerts: accc.uic.edu/news/all
Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA - Currently under IT Governance review.

Date Reviewed

Provisional SLA - Currently under IT Governance review.