Virtual Private Network (VPN)

Audience: Faculty, Staff, Students, IT

Overview 

The Virtual Private Network (VPN) service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data. 

There are two group options when connecting to AnyConnect, General-Use and Library-Resources, and which you use depends on what you are trying to access. The Library-Resources VPN should only be used when connecting to the library databases as this VPN does not allow access to other UIC department resources. For all other VPN needs, the General-Use VPN should be used.

Features 

  • AnyConnect VPN clients available for:
  • Securely access campus-only services from off-campus
  • Encrypted connection to UIC services and network

Requirements 

In order to utilize the Cisco AnyConnect VPN solution, you need to be registered for the UI Verify two-factor authentication solution. More information about UI Verify can be found at https://answers.uillinois.edu/internal/page.php?id=65940

 

Cost 

There is no charge for this service.

Support 

Further Information 

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time

Automatically provisioned.

Incident Resolution Time

2 business days.

Service Availability 24x7
Maintenance Window(s) Approved ACCC maintenance window(s): accc.uic.edu/service-status
Service Notification Channel(s) ACCC News and Alerts: accc.uic.edu/news/all
REACH distribution email list.
Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA - Currently under IT Governance review.

Date Reviewed

Provisional SLA - Currently under IT Governance review.