Google Drive

Drive is Google’s online solution for storing and sharing a variety of online documents, from word processing and spreadsheets, to forms and presentations. Files in Drive can be reached from any smartphone, tablet, or computer.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

Google Drive is a convenient cloud storage solution if you use other G Suite apps such as Gmail. With Google Drive you can:

  • Store virtually any type of file
  • Access unlimited storage capacity
  • Save attachments from Gmail easily into Drive
  • Search Drive for files, objects, and text in scanned documents
  • Share documents and files with the University and publicly
  • Create documents, build out spreadsheets, and make presentations on the fly with Docs, Sheets, and Slides apps

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building(BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time 2 business days
Incident Resolution Time 2 business days unless escalated to vendor (Google)
Service Availability 24x7
Maintenance Window(s) N/A
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Ed Zawacki (Interim)