Google Hangouts

Google Hangouts is part of Google’s G Suite for Education core tools. Before using Hangouts, users need to create a G Suite UIC account. Users can start a chat conversation, video call, or phone call using Wi-Fi with up to 25 people at a time. Hangouts sync automatically across devices. Hangouts started on a computer, can be continued on another device, such as a phone, for example.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

  • Start a video chat with one person or a group
  • Call a phone from your computer using Wi-Fi or data
  • Draw or doodle
  • Use emojis
  • Use pictures (or GIFs)
  • Manage your Circles to quickly launch calls
  • Schedule your Hangouts appointment
  • Collaborate via Hangouts and Google Docs
  • Watch YouTube videos with others
  • Select your settings for communications with that specific user, such as notifications, Hangout history, and blocking users
  • Change the given bandwidth in Hangouts

Requirements

  • Active UIC Google Account
  • A computer or phone with a camera and microphone
    • Learn how to use your camera and microphone when you start a video call for the first time
  • An internet or data connection

Hangouts and Hangouts Chat Acceptable Use Policy

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building (BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time 2 business days
Incident Resolution Time 2 business days unless escalated to vendor (Google)
Service Availability 24x7
Maintenance Window(s) N/A
Service Notification Channel(s) ACCC Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Ed Zawacki (Interim)