Webex Meetings

Cisco Webex Meetings is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools such as whiteboard, chat, and screen share. Webex also accommodates users who only need telephone conferencing. While hosts need a Webex account to initiate meetings, participants are not required to have an account.

AVAILABLE TO: Faculty | Staff

FUNDED BY: Basic Bundle

Faculty and staff can host meetings with real-time data, application, voice, and video sharing capabilities:

  • Schedule, host, and attend video and audio meetings
  • Connect with video and online chat
  • Share application, documents, video, multimedia files, and web browsers
  • Use online whiteboards and make annotations
  • Talk through your computer, landline, or mobile device
  • Integrate with Outlook and other calendar applications
  • Join on-the-go with your mobile device

Applicability

When you login for the first time with your UIC NetID and password, your account will be created and you will be able to immediately initiate meetings directly from your computer or mobile device.

Requirements

Hosts need to have an account. Participants do not require an account to participate and can become presenters once in the meeting.

For more information on systems requirements, visit https://help.webex.com/en-us/nki3xrq/Webex-Meetings-Suite-System-Requirements

Hardware Requirements

Requirements for web-based meetings Requirements for audio-only meetings
Operating System Mac - OS 10.7 or newer Telephone or headset with microphone
PC - Windows 7 or newer
Linux is not supported by Webex and it will not work for hosting meetings
Browser Windows
Google Chrome:  23+ Mozilla Firefox:   10+ Internet Explorer: 8+
Mac
Google Chrome: 23+ Mozilla Firefox: 10+ Apple Safari: 6.1.5+
Note: Must have JavaScript and cookies enabled
Broadband/high-speed internet 1.5mbps minimum/3mbps preferred
HD/HQ webcam For video conference capabilities
Audio Options Telephone
Headset with microphone
Computer speakers (non-speaking participants only)

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building(BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time Under 2 business days for conferencing tools, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Approved ACCC maintenance window(s). Occasionally major upgrades take place outside of this window, which are always communicated to the campus.
Service Notification Channel(s) ACCC Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Jelene Crehan (Interim)