Webex Meetings
Cisco Webex Meetings is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools such as whiteboard, chat, and screen share. Webex also accommodates users who only need telephone conferencing. While hosts need a Webex account to initiate meetings, participants are not required to have an account.
Quick Access
hide
AVAILABLE TO: Faculty | Staff
FUNDED BY: Basic Bundle
Common Questions
Common Questions
- How do I schedule and start Webex meetings on behalf of someone else?
- What is Webex Personal Room?
- How can I request my own Webex host account?
- How can I schedule a Webex meeting in Microsoft Outlook for the Mac?
- What should I do if authentication failed when trying to log in to Webex?
- More…
Other Resources
Features
Faculty and staff can host meetings with real-time data, application, voice, and video sharing capabilities:
- Schedule, host, and attend video and audio meetings
- Connect with video and online chat
- Share application, documents, video, multimedia files, and web browsers
- Use online whiteboards and make annotations
- Talk through your computer, landline, or mobile device
- Integrate with Outlook and other calendar applications
- Join on-the-go with your mobile device
More Info
Applicability
When you login for the first time with your UIC NetID and password, your account will be created and you will be able to immediately initiate meetings directly from your computer or mobile device.
Requirements
Hosts need to have an account. Participants do not require an account to participate and can become presenters once in the meeting.
For more information on systems requirements, visit https://help.webex.com/en-us/nki3xrq/Webex-Meetings-Suite-System-Requirements
Hardware Requirements
| Requirements for web-based meetings | Requirements for audio-only meetings | |
|---|---|---|
| Operating System | Mac - OS 10.7 or newer | Telephone or headset with microphone |
| PC - Windows 7 or newer | ||
| Linux is not supported by Webex and it will not work for hosting meetings | ||
| Browser |
Windows Google Chrome: 23+ Mozilla Firefox: 10+ Internet Explorer: 8+ |
|
|
Mac Google Chrome: 23+ Mozilla Firefox: 10+ Apple Safari: 6.1.5+ |
||
| Note: Must have JavaScript and cookies enabled | ||
| Broadband/high-speed internet | 1.5mbps minimum/3mbps preferred | |
| HD/HQ webcam | For video conference capabilities | |
| Audio Options | Telephone | |
| Headset with microphone | ||
| Computer speakers (non-speaking participants only) |
C-Stop, BSB
Monday - Friday, 8:00am - 7:00pm
Service Level Agreement
| Service Request Fulfillment Time | Under 2 business days for conferencing tools, unless in-person training/discussion is required, or escalation to the vendor is required |
|---|---|
| Incident Resolution Time | Under 2 business days unless escalation to the vendor is required |
| Service Availability | 24x7 |
| Maintenance Window(s) | Approved ACCC maintenance window(s). Occasionally major upgrades take place outside of this window, which are always communicated to the campus. |
| Service Notification Channel(s) | ACCC Service Notices, REACH distribution email list |
| Reviewed to Ensure SLA Meets Business Requirements | Provisional SLA - Currently under IT Governance review |
| Date Reviewed | Provisional SLA - Currently under IT Governance review |
| Service Owner: Jelene Crehan (Interim) |