Zoom

Zoom is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools.

Note: Zoom is not available to UI Hospital and Clinics

Funding

AVAILABLE TO: Faculty | Staff | Students

FUNDED BY: University

Faculty and staff can host meetings with real-time data, application, voice, and video sharing capabilities:

  • Schedule, host, and attend video and audio meetings
  • Connect with video and online chat
  • Share application, documents, video, multimedia files, and web browsers
  • Use online whiteboards and make annotations
  • Talk through your computer, landline, or mobile device
  • Integrate with Outlook and other calendar applications
  • Join on-the-go with your mobile device

Applicability

First time UIC Zoom users need to log in via the Web Interface to create their account (uic.zoom.us). This will generate your UIC Zoom account. Please make sure you use your University of Illinois NetID and password.

Requirements

For more information on systems requirements, visit https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux

Service Level Agreement

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Approved ACCC maintenance window(s)
Service Notification Channel(s) ​Approved ACCC maintenance window(s) Direct emails to campus users. Zoom Login Page: uic.zoom.us
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Elizabeth Romero Fuerte