Startel

Startel, the campus-wide public security system, is maintained and operated by ACCC. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses. Startel units offer direct access to the UIC Police Department; press the red call button to call for assistance. There are over 1,475 Startel units throughout campus. These units self-test daily to ensure reliability in an emergency.

Panic buttons are the newest addition to the Startel System. Panic buttons are one-way communication devices mounted in higher risk environments, usually under desks. These are called Silent Startels. With a single press of the button, the call will go directly to the UIC Police without a sound or indication. The UIC Police will be able to hear audio in the event the button is pressed, which gives officers a better understanding of circumstances before arrival.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

  • Press the red call button on a Startel unit to call for assistance
  • Once pressed, the call will be immediately dispatched to the UIC Police

Applicability

Any member of the general public who is physically present on the UIC campus and feels threatened can use the system.

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building(BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time 7-10 business days
Incident Resolution Time 3 business days
Service Availability 24x7
Maintenance Window(s) N/A
Service Notification Channel(s) Email distribution list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Jelene Crehan (Interim)