UIC Alert

UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

  • Once per year, users receive a request to confirm their mobile phone number(s) in the UIC Alert system
  • Unconfirmed numbers will not receive emergency notifications
  • Information is stored securely and will only be used under emergency circumstances or during a system-wide test of UIC Alert
  • Mobile phone numbers are kept private and not shared with anyone
  • Mobile phone numbers or wireless email addresses can be added or removed at any time

Requirements

UIC NetID and common password are required to subscribe or remove mobile phone numbers from UIC Alert.

Cost

There is no charge for this service. However, your mobile service provider and plan may charge you for receiving text messages, so consult your provider for details. While UIC Alert will normally only be used in the event of an emergency, it may be tested once a semester to make sure it works correctly. You will also receive a text message when you sign up for the service.

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building(BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time 2 business days
Incident Resolution Time 1-2 business days
Service Availability 24x7
Maintenance Window(s) ‚ÄčApproved ACCC maintenance window(s).
Service Notification Channel(s) ACCC Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Cynthia Herrera Lindstrom