Jabber is an open source instant messaging system available to all UIC students, faculty and staff.

Anyone with a UIC NetID and common password can use Jabber. Their Jabber username will be their NetID@im.uic.edu and their password will be their Common password. When you send and IM to someone for the first time (at their NetID@im.uic.edu), your recipient will have the option to add you to their contact list. Unless your intended recipient adds you as a contact, you will not be able to send them messages. In a similar manner, you may accept or refuse invitations from others to be added to your contact list.

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building(BSB), Learning Center, First Floor, Chicago, IL, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time N/A - Accounts are automatically created for everyone
Incident Resolution Time Within 1 day
Service Availability 24x7
Maintenance Window(s) None
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA
Date Reviewed Provisional SLA
Service Owner: Ed Zawacki (Interim)