Jabber is an open source instant messaging system available to all UIC students, faculty and staff.
Anyone with a UIC NetID and common password can use Jabber. Their Jabber username will be their NetID@im.uic.edu and their password will be their Common password. When you send and IM to someone for the first time (at their NetID@im.uic.edu), your recipient will have the option to add you to their contact list. Unless your intended recipient adds you as a contact, you will not be able to send them messages. In a similar manner, you may accept or refuse invitations from others to be added to your contact list.
Service Level Agreement
|Service Request Fulfillment Time||N/A - Accounts are automatically created for everyone|
|Incident Resolution Time||Within 1 day|
|Service Notification Channel(s)||Technology Solutions Service Notices, REACH distribution email list|
|Reviewed to Ensure SLA Meets Business Requirements||Provisional SLA|
|Date Reviewed||Provisional SLA|
|Service Owner: Ed Zawacki (Interim)|