Current Support Operations

Please be aware that, due to the current SEIU Local 73 strike, support response times will be slower than normal. Thank you for your understanding.

Microsoft IIS

Microsoft Internet Information Services is an extensible web server created by Microsoft for use with the Windows NT family. The ACCC will host your webpage using Microsoft IIS technologies for .NET or ASP based web pages.

AVAILABLE TO: Faculty | Staff  

FUNDED BY: University

  • The ACCC maintains hardware
  • The ACCC updates Windows servers to ensure security
  • Secure website hosting


For a secure website, departments must purchase a certificate to enable SSL features.

Service Level Agreement

Service Request Fulfillment Time For a non-secured web site, 2-3 business days from approved ticket point. For a secured web site, 3-5 days from approved ticket point (a secured site requires extra time to obtain a SSL Certificate and apply appropriately)
Incident Resolution Time 2 business days
Service Availability 24x7
Maintenance Window(s) Tuesday nights from 10:00pm to 5:00am. ​Approved ACCC maintenance window(s).
Service Notification Channel(s) ACCC Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Ed Zawacki (Interim)