Wepa

The new university-wide student printing solution as of 2019, Wepa is a cloud-based system that offers integrations with Blackboard, Google Drive, and more. With over 70 stations installed across the university by Fall 2019, printing is never far away.

AVAILABLE TO: Students

FUNDED BY: University and Self-supported (Cost details)

 

  • Integration with Dragon Dollar$ and the ACCC print quota
  • Integration with Blackboard, meaning you can print course materials directly at a print station
  • Easy authentication: Log in to Wepa print stations with just your i-card and a 6-digit PIN
  • Print in any of the following ways:
    • Use an installed computer in any of the pilot locations to send print jobs to Wepa and release at any Wepa print station
    • Walk up to a Wepa print station and:
      • Plug in your USB key to print directly
      • Connect to Blackboard to access and print course materials
      • Connect to your Google Drive, Box, or OneDrive accounts to print saved files
    • Upload documents to your print queue
    • Install Wepa’s print driver, and send print jobs from your laptop
    • Email your job to print@wepanow.com
  • Copy/Scan
    • Some Wepa print stations can copy documents via an attached scanner and save to your cloud storage like Google Drive or Box

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building (BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time Immediate for printing a job
Incident Resolution Time Local printer incident, within one business day, with continued ability to utilize an alternative printing location Printing system incident, within four hours
Service Availability Printing availability is based on location, some locations are available 24x7
Maintenance Window(s) Academic calendar break periods
Approved ACCC maintenance window(s)
Service Notification Channel(s) ACCC Service Notices
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Anthony Marino