CrashPlan

CrashPlan is an online backup service that boasts an excellent interface, unlimited storage plans, and the ability to back up to your own internet-connected computers. CrashPlan is only for personal backups and it is not offered for server backups.

AVAILABLE TO: Faculty | Students | Staff
FUNDED BY: University

  • Linux, Windows, Mac client available
  • Simple to use and installs with one click
  • Backups automatically begin after install and continue to back up hourly
  • Backups retained weekly for up 90 days which helps mitigate the risk of ransomware
  • Backup unlimited devices
  • Clients automatically upgrade to the newest version
  • Unlimited storage space for backups
  • Data stored in the cloud
  • Easily restore files from the client

C-Stop, BSB

Monday - Friday, 8:00am - 7:00pm​​

1007 West Harrison Street, Behavioral Sciences Building(BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement - Backups for Desktops and Laptops

Service Request Fulfillment Time Automatically provisioned
Incident Resolution Time 1-2 business days
Service Availability 24x7
Maintenance Window(s) ​Approved ACCC maintenance window(s)
Service Notification Channel(s) ACCC Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Ed Zawacki (Interim)