Guest Wireless

Access to UIC's guest wireless network (UIC-Guest) is a privilege and all guests are required to abide by the UIC Guest Wireless Policy. There are three methods for guests to obtain wireless network access while on the UIC Campus: self-created guest access, staff-sponsored guest access and eduroam.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

Self-created Guest Access

  • Visitors to the UIC campus can self-create guest account credentials using the UIC-Guest Self Service Wireless Account Creation page (This page can only be accessed from on the UIC campus)
  • To use this service you must be able to receive SMS text messages (standard text message rates apply) on your cell phone
  • This service will not work with Google Voice
  • Guests are allowed to create up to five accounts per semester
  • Guest accounts created using this service expire in 48 hours after they are created

Staff-sponsored Guest Access

  • UIC faculty and staff may create guest wireless accounts for guests to the university that are active for up to two weeks using the Temporary Guest Wireless page
  • These accounts may be pre-created and activated on a specified date which is ideal for scheduled visitors. Guest accounts created using this service are valid for up to two weeks

Eduroam

  • UIC is a member of eduroam
  • Visitors to the UIC campus from other eduroam institutions may connect to the eduroam SSID using their credentials from their home institution
  • UIC does not provide support for visitors to configure their devices for eduroam use as the configuration is determined by the home institution

Applicability

Everyone using the UIC wireless networks must abide by the ACCC Acceptable Use Policy. There are additional bandwidth and file-sharing limitations on the networks, described in the Acceptable Use Policy for Res-Net and the UIC Public Wireless Networks.

Requirements

Cost

The UIC-WiFi public network may be used by members of the UIC community at no charge. Students who reside in UIC residence halls must pay the Res-Net charge; this part of the UIC-WiFi network is not public. Visitors to UIC may be eligible to use either UIC-Guest or eduroam.

C-Stop, BSB

Monday - Friday, 8:00am - 7:00pm​​

1007 West Harrison Street, Behavioral Sciences Building(BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time Guest connections are activated within 24 hours after completion of the request form is submitted. Staff sponsored guest credentials are activated within 10 minutes of request form completion.
Incident Resolution Time 3-5 business days
Service Availability 24x7
Maintenance Window(s) Approved ACCC maintenance window(s)
Service Notification Channel(s) ACCC Service Notices
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Jelene Crehan (Interim)