Wireless Network

The UIC community wireless network identifies itself as UIC-WiFi. The UIC-WiFi uses WPA2 Enterprise Security. WPA2 Enterprise includes AES encryption and 802.1x authentication. The specific authentication method that we use is PEAP-MSCHAPv2.

Only current students, faculty, and staff can use the UIC-WiFi. Visitors to UIC may be eligible to use UIC-Guest or eduroam.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: Basic Bundle | University (Student Areas)

UIC-WiFi uses WPA2 Enterprise Security. WPA2 Enterprise implements the 802.11i security standard, which includes AES encryption and 802.1x authentication. The specific authentication method that we use is PEAPMSCHAPv2.

Requirements

Applicability

Everyone using the UIC wireless networks must abide by the ACCC Acceptable Use Policy. There are additional bandwidth and file-sharing limitations on the networks, described in the Acceptable Use Policy for Res-Net and the UIC Public Wireless Networks.

Cost

The UIC-WiFi public network may be used by members of the UIC community at no charge. Students who reside in UIC residence halls must pay the Res-Net charge; this part of the UIC-WiFi network is not public.

Vistors to UIC may be eligible to use either UIC-Guest or eduroam.

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building (BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time Standard connections are automatic with valid UIC credentials. Requesting a new access point is determined after an initial site survey with an ACCC Network Technician.
Incident Resolution Time 3-5 business days unless blueprints are required from Facilities Management
Service Availability 24x7
Maintenance Window(s) Approved ACCC maintenance window(s)
Service Notification Channel(s) ACCC Service Notices
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Jelene Crehan (Interim)