The UIC community wireless network identifies itself as UIC-WiFi. The UIC-WiFi uses WPA2 Enterprise Security. WPA2 Enterprise includes AES encryption and 802.1x authentication. The specific authentication method that we use is PEAP-MSCHAPv2.
Only current students, faculty, and staff can use the UIC-WiFi. Visitors to UIC may be eligible to use UIC-Guest or eduroam.
- Your valid UIC NetID and password for user authentication
- The wireless network’s certificate, which ensures that your device is actually connecting to UIC-WiFi
- To be close enough to an UIC-WiFi ACCC public wireless access point
Everyone using the UIC wireless networks must abide by the ACCC Acceptable Use Policy. There are additional bandwidth and file-sharing limitations on the networks, described in the Acceptable Use Policy for Res-Net and the UIC Public Wireless Networks.
The UIC-WiFi public network may be used by members of the UIC community at no charge. Students who reside in UIC residence halls must pay the Res-Net charge; this part of the UIC-WiFi network is not public.
Service Level Agreement
|Service Request Fulfillment Time||Standard connections are automatic with valid UIC credentials. Requesting a new access point is determined after an initial site survey with an Technology Solutions Network Technician.|
|Incident Resolution Time||3-5 business days unless blueprints are required from Facilities Management|
|Maintenance Window(s)||Approved Technology Solutions maintenance window(s)|
|Service Notification Channel(s)||Technology Solutions Service Notices|
|Reviewed to Ensure SLA Meets Business Requirements||Provisional SLA - Currently under IT Governance review|
|Date Reviewed||Provisional SLA - Currently under IT Governance review|
|Service Owner: Jelene Crehan (Interim)|