Current Support Operations

Please be aware that, due to the current SEIU Local 73 strike, support response times will be slower than normal. Thank you for your understanding.

Active Directory Network Storage

Active Directory Network Storage is a file-sharing resource through which users can store their files on an ACCC file server. This service provides users with highly redundant, highly available, fully backed-up, lifetime storage of personal or departmental files. This resource is made available to users whose departments have requested disk space through ADNS.

AVAILABLE TO: Faculty | Staff

FUNDED BY: Self-supported

  • Disk space is offered in increments of 10GB for a one-time fee of $200 per 10GB
  • The files are stored on a Windows file server, and users can access their files from multiple computers
  • Excluding extreme circumstances, it is our goal to have your files available to you 24 hours a day, 7 days a week, 365 days a year

Service Level Agreement

Service Request Fulfillment Time In Development
Incident Resolution Time In Development
Service Availability In Development
Maintenance Window(s) In Development
Service Notification Channel(s) In Development
Reviewed to Ensure SLA Meets Business Requirements In Development
Date Reviewed In Development
Service Owner: Ed Zawacki (Interim)