Linux Virtual Machine

A Linux virtual machine is a virtual machine (VM) that is running a distribution of Linux as the operating system (guest OS).

C-Stop, BSB

1007 West Harrison Street, Behavioral Sciences Building (BSB), Learning Center, First Floor, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time 2 business days
Incident Resolution Time 1 business day
Service Availability 24x7
Maintenance Window(s) ‚ÄčApproved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Cynthia Herrera Lindstrom