LinkedIn Learning (formerly Lynda.com) offers a large collection of video tutorials on leading software, technology and soft skills. Many tutorials consist of 6-8 hours of detailed training broken down into easy-to-manage 5-15 minute segments. The video tutorials are taught by industry experts and are available 24/7 for convenient, self-paced learning. LinkedIn Learning provides engaging career development in many areas and up-to-date training on the latest IT topics including networking, big data, and business intelligence.
Lynda.com is now LinkedIn Learning. All Lynda.com courses and instructors have moved to LinkedIn Learning. You do not have to have a LinkedIn account to join UIC’s LinkedIn Learning portal. Simply log in using your UIC NetID and Password.
All browsers are supported; all tablets, computers, and smartphones are supported.
Service Level Agreement
|Service Request Fulfillment Time||Accounts are provisioned on first login. Requests for information will be responded to within 2 business days.|
|Incident Resolution Time||Under two business days, unless escalation to vendor is required|
|Service Availability||Varies by type of tool. 24x7 for online training, during hours of operation for in-person/live training|
|Service Notification Channel(s)||ACCC Service Notices, REACH distribution email list|
|Reviewed to Ensure SLA Meets Business Requirements||Provisional SLA - Currently under IT Governance review|
|Date Reviewed||Provisional SLA - Currently under IT Governance review|
|Service Owner: Elizabeth Romero Fuerte|