Current Support Operations

Please be aware that, due to the current SEIU Local 73 strike, support response times will be slower than normal. Thank you for your understanding.

UIC Account Portal

This is a self service account portal that allows users to create accounts, manage passwords, email, voicemail, and SMS notifications.

AVAILABLE TO: Faculty | Staff | Students

FUNDING: University

  • Manage UIC email routing
  • Change/reset password
  • Set up password recovery
  • Sign up or renew subscriptions to receive emergency campus notifications via text message
  • Create accounts
  • Subscribe to Massmail and UIC Announce
  • Listen to voicemail messages, delete messages, select greetings, and update notification preferences
  • Manage your MySQL databases

Service Level Agreement

Service Request Fulfillment Time In Development
Incident Resolution Time In Development
Service Availability In Development
Maintenance Window(s) In Development
Service Notification Channel(s) In Development
Reviewed to Ensure SLA Meets Business Requirements In Development
Date Reviewed In Development
Service Owner: Ed Zawacki