PbUpdate

Departmental designated Phonebook Contacts can update employee affiliations, titles, and phone numbers for their respective departments by using the PbUpdate application. This application is available only to designated department Phonebook Contacts.

AVAILABLE TO: Phonebook Contacts

FUNDED BY: University

  • Add new employees to the department
  • Update employee affiliations, titles, and phone numbers
  • Generate an employee report
  • Generate a department employee list
  • Update an employee’s “preferred first name”
  • Generate mailing labels

Service Level Agreement

Service Request Fulfillment Time In development
Incident Resolution Time In development
Service Availability In development
Maintenance Window(s) In development
Service Notification Channel(s) In development
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review.
Date Reviewed Provisional SLA - Currently under IT Governance review.
Service Owner: Ed Zawacki