RedShelf

Explore and identify the digital textbook or lab system that fits your curriculum. We would suggest starting with RedShelf or VitalSource, vendors that are integrated with the UIC bookstore and Blackboard.

RedShelf provides digital content, eBooks as well as custom digital course packets.

Consult with the UIC bookstore to ensure the purchasing process and optimal cost to students is available. You will need to enter the textbook selection for your course section in the campus Verba Collect system, which will be advertised to your students. Your students will see your textbook selection in Blackboard under Tools -> Academic Digital Resources.

LTS Support Office

806 S. Halsted Street, Lecture Center E, room E112, Chicago, IL

Service Level Agreement

Service Request Fulfillment Time In Development
Incident Resolution Time In Development
Service Availability In Development
Maintenance Window(s) In Development
Service Notification Channel(s) In Development
Reviewed to Ensure SLA Meets Business Requirements In Development
Date Reviewed In Development
Service Owner: Elizabeth Romero Fuerte