Current Support Operations

Please be aware that, due to the current SEIU Local 73 strike, support response times will be slower than normal. Thank you for your understanding.

Gradescope

Gradescope helps instructors administer and grade assessments, whether online or in-class, and allows saving time grading while getting a clearer picture of how students are learning.

UIC has an institutional license to Gradescope that allows all instructors and TAs to log in to Gradescope using your UIC credentials. Gradescope is integrated with Blackboard. An account will be created for you automatically the first time you use Gradescope.

AVAILABLE TO: Faculty | Students | Staff

FUNDED BY: University

Common Questions

Other Resources

  • Gradescope is FERPA compliant – Read more
  • Gradescope supports the latest and one previous version of the major browsers – See which ones
  • Gradescope supports LaTeX – Get details
  • Gradescope supports multiple assignments types – See all of them

Service Level Agreement

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Weekly maintenance window: Friday, 1:00am - 5:00am Approved ACCC maintenance window(s)
Service Notification Channel(s) ​Approved ACCC maintenance window(s) Direct emails to campus users. LMS Login Page: uic.blackboard.com
Reviewed to Ensure SLA Meets Business Requirements Provisional SLA - Currently under IT Governance review
Date Reviewed Provisional SLA - Currently under IT Governance review
Service Owner: Elizabeth Romero Fuerte