LTS Support Office

For the Fall 2020 semester, in-person support from the Learning Technology Solutions team will be limited to the classroom technology for faculty teaching on-campus. Instructional design consultations and support for learning tools such as Blackboard, Echo360, Panopto, etc. will be provided remotely. See below for more details.

ACCC staff will be adhering to the University’s Personal Health and safety procedures in response to the current pandemic. All in-person clients are required to do the same for the health and safety of the community.

For more information on ACCC Service and Support Operations for the fall semester, visit the Fall Operations page.

LTS Service and Operations Status for Fall 2020

Instructional Design offices will be closed, but requests for Instructional Design and Blackboard consultation can be made online using the ID Office Hours Booking Calendar
The Academic Multimedia Lab will be available by appointment only for virtual consultations; requests can be made online using the Multimedia Booking Calendar.
Email, phone and in-person support will be available Monday through Thursday, 7:30 am to 9:00 pm and Friday 7:30 am to 7:00 pm.
- Email LTS@uic.edu
- Phone 312-413-0003 option 1
  - If you leave a message, a ticket will automatically be created on your behalf and we will follow up with you.
- In-Person Support
  - Available to faculty teaching on campus – Lecture Center E room E112

About LTS Support Office

The Learning Technology Solutions (LTS) support office provides faculty with a one-stop-shop for teaching and learning technology needs. Whether assistance is needed with Blackboard, Lecture Capture, a projector in a classroom, or even a classroom that is too hot, this is the place to go!

ACCC’s team of academic technologists is ready to help ensure that the learning process goes as smoothly as possible through centralized support of the entire Teaching and Learning catalog of services. Just stop by, give us a call, or send us an email.

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LTS Support Schedule - Fall 2020 Semester

Sunday
Monday	07:30am – 09:00pm
Tuesday	07:30am – 09:00pm
Wednesday	07:30am – 09:00pm
Thursday	07:30am – 09:00pm
Friday	07:30am – 07:00pm
Saturday

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