To download a file in a Blackboard site, right click the highlighted link and select Save Link As… Your computer will already have a default download location, but you can also browse your computer and select the specific destination where you would like to save the item (ie.

  1. At the top right of the page will be a Work Offline button

  2. Select the option upload or download depending on the requirement

BbL offers an Assignment tool that presents students with instructions and attached materials required for completing an assignment.  Students can submit typed or pasted comments and attach materials in response to the assignment.

When taking a standard Blackboard test or a Blackboard test via Respondus Lockdown Browser, students may encounter an “Access Denied” error message that kicks them out of the test.

Grade Center allows you to record data, calculate grades, and monitor student progress. You can generate reports to communicate information to parents, administrators, and other stakeholders.

To view the results of a survey:

  1. Go to control panel. Select evaluation --> grade center
  2. Click on the column heading for the survey in question
  3. Click the link labeled " Attempts Statistics"

This will show you the aggregate results for everyone that has taken the survey to date. You can tell who has or has not taken the survey in the on-line gradebook by referring to the green check marks in the cells next to user's names. Every green check mark represents a completed survey.

Students can view their course grades using the Global Navigation Menu in the top right corner of the page. By clicking on the icon marked below -

This error occurs if an application such as Wimba Voice Tools tries to use an audio device and finds that it is unable to use that resource. Note that this also applies to when you try to use a pair of headphones, but the headphones are not taken as the primary audio device. Solution:

The total column is a type of calculated column that generates a grade based on the cumulative points earned, related to the points allowed. You can select which columns, grading periods, and categories are used in the calculation for a total column.

  1. Make tests resumable.
  2. Provide a practice test with similar characteristics as the real test to give students a chance to check their computer and browser configuration, their Internet connection, etc.
  3. Avoid creating long tests; break down long tests into a series of much smaller tests. Ideally, each test should take at most ten to 20 minutes to be completed. Use Blackboard Learn's Adaptive Release to easily allow students to take the next short test in a series of tests, sequentially, as they complete each test.

You can use tests and surveys to measure student knowledge, gauge progress, and gather information from students. You create tests and surveys and then deploy them in a course area. When you add a test or survey to a content area, it is "deployed."

When using Blackboard Grade Center on a Mac, you may notice that the horizontal scroll bars have disappeared, preventing you from viewing the rest of your grade columns. This issue tends to only exist on versions of Mac OSX 10.7 and above. To fix this follow these steps:

Discussion Boards are a tool  in Blackboard and are one of the easiest ways to begin fostering online collaboration. Discussion Boards allow users in a course to discuss relevant course material and ask questions to fellow classmates.

To Find Blackboard IM:

  1. Log in to a Blackboard Learn site

  2. Select Tools (or Student Tools) from the Blackboard Learn course menu (on the left)

  3. Scroll down and select Blackboard IM.  

  1. Go to control panel, select users and groups > users
  2. In the search area, select UIC NetID and "Not Blank"
  3. Click on Go
  4. You will be able to see the list of all students and instructors enrolled in that course


Anyone affiliated with the University of Illinois at Chicago and having an activated UIC NetID will automatically have a blackboard account. If you need to have an account created for an external user (someone not affiliated with the University) please send an email to

For trouble logging into blackboard please visit one of the CSO consultants (available in any of the public computer labs on campus) - they have the ability to troubleshoot your common password related issues and assist you in logging in to the system.

The content editor allows you to add and format text, insert equations and hyperlinks, tables, and attach different types of files to content.

For student privacy reasons, class photo rosters are only available to faculty members and teaching staff.  The photos are from the i-card Office.  Class Photo Rosters are available through the Blackboard Learn Control Panel (under Course Tools).  


Resumable tests are advantageous because students can get kicked out of taking a Blackboard test for a number of reasons including clicking the browser's Back or Forward buttons. Fortunately, faculty members and teaching staff can minimize the effect of students being kicked out while taking a Blackboard test and reduce the need to have to reset students test attempts by making their Blackboard tests resumable. Students can generally resume taking a Blackboard test if instructors deploy the test by:

  1. Go to control panel. Select Grade center
  2. Select the tab " Manage ".  In manage select  "Column Organization "
  3. Select the columns to be displayed in graded center
  4. After selecting the columns, select the option "Show/Hide"
  5. Click Submit.


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