exchange

Note: We recommend using the Global Address List as your default address book.

If you open the Microsoft Office Outlook Address Book and do not see the name or e-mail address you are looking for, you might need to choose another address book from the Address Book list. If you find yourself choosing another address book frequently, you can change the default address book that is displayed when you open the Address Book.

Microsoft Exchange Logo

ACCC provides Exchange email as a premium email and calendaring service available to faculty and staff. This premium service ensures a flawless integration with Outlook enhancing your management of calendar, email, contact, task, and note integration. Exchange has superior speed with large mailboxes, and much more up-to-date and functional web interface. Mobile computing is made easy with native support for Windows Mobile smart phones. Mobile devices are supported by using Exchange Active Sync, available on all major mobile manufacturers (Apple, Android, Windows, BlackBerry).

We currently provide the cloud based version of Exchange, which is known as Exchange Online.  All newly hired employees are automatically provisioned with Exchange Online accounts.

Audience: Faculty, Staff, IT, ACCC
Service: Exchange

Any user who is granted the Full Access permission on a shared mailbox can edit the mailbox's auto reply settings by following these steps:

1. Log in to the shared mailbox at the URL https://outlook.office365.com/ecp/sharedmailbox@uic.edu , replacing sharedmailbox@uic.edu with your shared mailbox's email address. Enter your UIC email address (your personal UIC email address, not the shared mailbox's) and password at the login screen.

2. Click the "Organize Email" option on the left, then the "Automatic Replies" option at the top of the page.

Service: Exchange

Have an ACCC Microsoft Exchange account and want to connect Microsoft Outlook 2010+ to it? Follow these easy steps to get it connected! If you need a copy of Office 2010 or 2013 for your UI owned computer, it is available for free on the WebStore.  If you need to install Office on your personal device, you will have to use Office 365.  You can download Office 365 Professional 2016 here. Remember to use your email address and ACCC common password to authenticate.

When you're going to be away from your email for an extended period of time, you can use the auto-reply filter to automatically respond to your incoming email to inform senders that you're away, when you'll be back, and perhaps let them know who they can get in touch with for help while you're gone. 

Service: Exchange

Exchange resource calendars and other users' calendars can be added to Outlook by following these steps.

Service: Exchange

Have you ever deleted something that you did not want to delete? ACCC Exchange email system allow users to recover their deleted items at their own convenience . The retention time period for all deleted items is 14 days. To recover your deleted items, follow the instructions below.

Service: Exchange

By default, the free/busy information on a user's Exchange calendar is shared with all other Exchange users. When you share your free/busy information, other users can see when you have appointments or meetings scheduled on your calendar. This can make it easier for others to schedule meetings, since they can see times that will not work because other events are scheduled.

UIC students, faculty and staff have more than one email service to choose from. The UIC email address ​NetID@uic.edu can forward email to existing non-university accounts, accounts managed by ACCC, and other university email systems. ACCC supports the following email services:

Service: Exchange

When changes occur within the main (Global Address Book) on the Exchange server; computers running Outlook 2007 and 2010 may not automatically receive the updates. When this happens you may be missing new entries, see non-existent entries, or notice incorrect entries. Updating your address book synchronizes the cached Address Book with the Global address book, and may fix instances of mail that is bounced back to the sender.

Service: Exchange

If you are experiencing a lot of failed sent mail due to malformed addresses in your AutoComplete or address book follow these instructions on how to clear your list and cache.

To remove entries from the AutoComplete cache one entry at a time, follow these steps:

Service: Exchange

Your Exchange quota includes all your email, attachments, calendaring data, task items, and more. We strongly recommend that you manage your quota by deleting items you do not need and clear out the deleted items weekly. Your ACCC Exchange mailbox grows as you create and receive items. When you delete items, the size of the Outlook Data File (.pst and .ost) file might not decrease in proportion to the data that you deleted. There are several ways to manage your mailbox and reduce the size of the data file.

Service: Exchange

A shared mailbox can be accessed with Outlook Web Access (OWA) or a desktop client.

Tags: exchange
Service: Exchange

Log in to the Exchange Online Web App using your UIC email address and your ACCC Common password.

If you have any trouble logging in, change your common password.

Microsoft Outlook Web App delivers a rich, familiar web-based email experience that allows you to:

The ACCC provides a personal University email address to all current students, staff and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email services provided by the ACCC (GoogleApps@UIC, and Exchange), or forwarded to an existing non-University email address.

Audience: Faculty, Staff, Students, IT

Your UIC email address is in the form netid@uic.edu, where 'netid' is your UIC NetID. This is an email forwarding address, not an actual email account. In order to be used, netid@uic.edu must forward to an actual email account, which for most people will be a UIC email account managed by ACCC.

For students, faculty, and staff, your netid@uic.edu email must route to a UIC email account. The only exceptions to this policy apply to the following special cases:

Service: Exchange

Outlook has a spam filter which automatically sends spam emails to a junk folder. Sometimes Outlook can mark legitimate and valid emails as spam thus preventing them from reaching your email inbox. The issue is rather frequent despite the fact that Outlook spam filter is set to “low” by default. Solve this issue by turning off the Outlook spam filter.

Email clients, including pine, Webmail, and GoogleApps@UIC, allow you to use addressbooks for those you email most often. Unfortunately, they all use their own formats for these addressbooks, so you can not readily share that information between your email programs if you use more than one.

Service: Exchange

Your ACCC Microsoft Exchange mailbox grows as you create and receive items. To manage the space in your mailbox or on the mail server you are using, you can move old items that are important, but rarely used, to an archive location. This storage process occurs automatically with AutoArchive, but you can customize most of the default settings.

Note: The AutoArchive feature is removed from any Outlook profile that contains a Microsoft Exchange account with retention policies.

Similar to having an assistant help you manage your incoming paper mail, you can use Microsoft Outlook to allow another person, known as a delegate, to receive and respond to e-mail messages and meeting requests and responses on your behalf. You can also grant additional permissions that allow your delegate to read, create, or have more control over items in your Microsoft Exchange Server mailbox.

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