outlook

Service: Exchange

Have an ACCC Microsoft Exchange account and want to connect Microsoft Outlook 2010+ to it? Follow these easy steps to get it connected! If you need a copy of Office 2010 or 2013 for your UI owned computer, it is available for free on the WebStore.  If you need to install Office on your personal device, you will have to use Office 365.  You can download Office 365 Professional 2016 here. Remember to use your email address and ACCC common password to authenticate.

Service: Exchange

Exchange resource calendars and other users' calendars can be added to Outlook by following these steps.

Service: Exchange

Have you ever deleted something that you did not want to delete? ACCC Exchange email system allow users to recover their deleted items at their own convenience . The retention time period for all deleted items is 14 days. To recover your deleted items, follow the instructions below.

Service: Exchange

By default, the free/busy information on a user's Exchange calendar is shared with all other Exchange users. When you share your free/busy information, other users can see when you have appointments or meetings scheduled on your calendar. This can make it easier for others to schedule meetings, since they can see times that will not work because other events are scheduled.

Service: Exchange

When changes occur within the main (Global Address Book) on the Exchange server; computers running Outlook 2007 and 2010 may not automatically receive the updates. When this happens you may be missing new entries, see non-existent entries, or notice incorrect entries. Updating your address book synchronizes the cached Address Book with the Global address book, and may fix instances of mail that is bounced back to the sender.

Service: Exchange

If you are experiencing a lot of failed sent mail due to malformed addresses in your AutoComplete or address book follow these instructions on how to clear your list and cache.

To remove entries from the AutoComplete cache one entry at a time, follow these steps:

Service: Exchange

Your Exchange quota includes all your email, attachments, calendaring data, task items, and more. We strongly recommend that you manage your quota by deleting items you do not need and clear out the deleted items weekly. Your ACCC Exchange mailbox grows as you create and receive items. When you delete items, the size of the Outlook Data File (.pst and .ost) file might not decrease in proportion to the data that you deleted. There are several ways to manage your mailbox and reduce the size of the data file.

Service: Exchange

A shared mailbox can be accessed with Outlook Web Access (OWA) or a desktop client.

Service: Exchange

Outlook has a spam filter which automatically sends spam emails to a junk folder. Sometimes Outlook can mark legitimate and valid emails as spam thus preventing them from reaching your email inbox. The issue is rather frequent despite the fact that Outlook spam filter is set to “low” by default. Solve this issue by turning off the Outlook spam filter.

Email clients, including pine, Webmail, and GoogleApps@UIC, allow you to use addressbooks for those you email most often. Unfortunately, they all use their own formats for these addressbooks, so you can not readily share that information between your email programs if you use more than one.

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people with NetID@uic.edu email addresses. This page explains how to use this LDAP server with Outlook 2010 and 2007.

Similar to having an assistant help you manage your incoming paper mail, you can use Microsoft Outlook to allow another person, known as a delegate, to receive and respond to e-mail messages and meeting requests and responses on your behalf. You can also grant additional permissions that allow your delegate to read, create, or have more control over items in your Microsoft Exchange Server mailbox.

Service: Exchange

Your ACCC Microsoft Exchange mailbox grows as you create and receive items. To manage the space in your mailbox or on the mail server you are using, you can move old items that are important, but rarely used, to an archive location. This storage process occurs automatically with AutoArchive, but you can customize most of the default settings.

Note: The AutoArchive feature is removed from any Outlook profile that contains a Microsoft Exchange account with retention policies.

This article describes how to set the name on outgoing emails. With the exception of Exchange, the name can be customized directly in each email client you use. Below are a few examples:

Service: Exchange

Problem

Outlook shows the message “we didn’t find anything to show here.” when looking in a folder that shows unread items.

Cause

The views in outlook can become unresponsive causing it to not display the emails.

Solution

Reset the view in outlook

When Outlook is installed and your profile is created, the Autodiscover service is used to automatically configure your client settings for our environment. Outlook periodically attempts to retrieve these settings again in order to ensure that your client remains correctly configured if the server settings have changed in any way. 

If you want to import your Google Calendar into Outlook, you don’t have to re-enter all of your appointments. Instead, export your Google Calendar to a file, and then import them into Outlook on your desktop. It’s not a one-click button but there’s a wizard that’ll walk you through the steps.

 

Service: Exchange

Internet Calendars are calendars that you publish to an Internet site, where others can view it or subscribe to it. Internet Calendars use the iCalendar format and the .ics file name extension.

Service: Exchange

By default, Outlook 2011 will hide the "Folders on My Computer."  This article will guide you through re-enabling these folders so that you can store emails locally on your hard drive. This can be useful if you are approaching your size limit on the Exchange server and need to free up some space without deleting any emails.

Service: Exchange

There are two ways to work with another person's Microsoft Outlook folders — folder sharing and Delegate Access.

Folder sharing enables another person to access one of your folders, perhaps while you are on vacation. However, it does not include permissions for one to act on behalf of the other. For example, a person who can access your folders cannot reply to email messages or respond to meeting requests for you.

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