Encryption

Category: Security
Audience: Faculty, Staff, IT

Overview 

Encryption provides an easy-to-use and secure means to protect Sensitive and High Risk data on computers. Laptops and desktop computers can be lost, stolen or have hard drives removed. Many other scenarios can also jeopardize the privacy and security of your important data.   

Users with FERPA, HIPAA, intellectual property, research data, and other sensitive information can use encryption to protect their data. In many cases, encryption is required to comply with the UIC IT Security Program, legal, regulatory, or grant requirements.  

Solutions Available

There are 2 offerings within the Encryption service 

  • PGP:  PGP software provides easy-to-use and secure encryption to protect sensitive data on laptops or PCs for Faculty and Staff.
  • MBAM for Departments:  Microsoft BitLocker Administration and Monitoring provides reporting and monitoring capabilities for departments to ensure compliance of departmental assets.

Features 

Both of the solutions offered provide a high level of encryption security while allowing the university to demonstrate that a protected device was encrypted if lost or stolen. These systems also allow for key recovery if required while logging all such requests for accountability.

    Cost 

    There is no charge for this service.

    Support 

    Email encryption@uic.edu
    Phone 312-413-0003

     

    Further Information 

    ACCC Service Level Agreement (SLA)

    Service Request Fulfillment Time

    2-4 business days depending on the complexity of the request.

    Incident Resolution Time

    3–5 business days depending on the complexity of the incident.

    Service Availability 24x7
    Maintenance Window(s) Approved ACCC maintenance window(s): accc.uic.edu/service-status
    Service Notification Channel(s) ACCC News and Alerts: accc.uic.edu/news/all
    Reviewed to Ensure SLA Meets Business Requirements

    Provisional SLA - Currently under IT Governance review.

    Date Reviewed

    Provisional SLA - Currently under IT Governance review.