Wired Network

Category: Networking
Audience: Faculty, Staff, Students, IT

Overview 

All buildings on the UIC campus are connected to the UIC-Net campus backbone network, which connects computers and LANs at UIC to each other, to the Internet (via a 155 Mbps connection at the Ameritech Chicago NAP), and to the Internet2 Abilene and vBNS research networks. Most offices on campus and all dorm rooms have a 10 Mbps Ethernet or better connection to UIC-Net.

Requirements 

To connect to UIC-Net you will need an active wall data jack and a configured computer or device with an ethernet card.

To request a new connection for an existing wall jack (bjack), contact the  REACH representative for your department. REACH representatives are listed on the Departments A-Z page. If your department do not have a REACH representative, or they are not available, contact the Client Services Office.

If you would like a UIC-Net network connection to be added to a room in which there is not yet a wall jack, contact the Telecommunications Consulting.

Applicability 

Basic Connection Information

If you are using DHCP:

The DHCP server should set up your IP address, a Subnet Mask, and Router up for you. (See Registered IP Address above.)

  • Add the DNS Servers as below.
    • 128.248.2.50
    • 128.248.7.50
    • 128.248.171.50
  • Search domains: uic.edu This is the default ending your machine will put on if you type, for example: ssh tigger

If you have a Registered IP Address:

You will need the following:

  • Your machine's IP Address (and make sure it is registered; check with your department's REACH representative)
    • East side IP addresses begin with: 131.193.
    • West side IP addresses begin with: 128.248.
  • Subnet mask: 255.255.255.0
  • Router address: Type the first three parts of your machine's IP address and then 1 as the fourth part. Thus, if your IP address was 128.248.5.122, then your Router would be 128.248.5.1
  • DNS Name Server addresses:
    • 128.248.2.50
    • 128.248.7.50
    • 128.248.171.50
  • Search domains: uic.edu This is the default ending your machine will put on if you type, for example: ssh tigger

Cost 

There is no cost to use UIC-Net in campus offices and labs beyond the cost of installing a data jack if one is needed. In the residence halls, the Res-Net charges apply.

Support 

Contact the Network Operations Center to report network outages. 

Email consult@uic.edu
Phone 312-413-0003

 

Further Information 

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time

For existing data jacks 2-4 business days. New jacks are requested by REACH members using the Network Data Moves Service.

Incident Resolution Time

3-5 business days depending on complexity of incident.

Service Availability 24x7
Maintenance Window(s) Approved ACCC maintenance window(s): accc.uic.edu/service-status
Service Notification Channel(s) ACCC News and Alerts: accc.uic.edu/news/all
REACH distribution email list.
Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA - Currently under IT Governance review.

Date Reviewed

Provisional SLA - Currently under IT Governance review.

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